Emily Walker
Emily Walker had been experiencing some pretty severe back pain for quite some time. Walking became difficult, as did just sitting and driving. She is the Director of Rooms for a hotel and lots of movement is a part of her daily routine. “I would leave work and cry all the way home because I was in so much pain, my co-workers would even joke with me and say they were going to get me a wheelchair for work.” Leisure activities became difficult as well. She stated, “my daughter would be embarrassed to go to the mall with me because I just couldn’t walk properly.”
Emily saw various doctors, until she was finally referred to an Orthopedic doctor by her family physician who ordered an MRI. The MRI results revealed that she needed surgery. “I did not feel comfortable with this doctor,” Emily states, and that’s when she received a call from Hostcare Resources explaining the medical travel option offered through her employer’s self- funded insurance plan. “Hostcare Resources called me and explained how everything works and I kept asking, ‘are you sure?’ It was just too good to be true.” Hostcare began coordinating her appointments with the surgeon and the facility for an added option. She was immediately impressed and comfortable with the surgeon and his recommendation for a spine surgery.
Hostcare arranged all the medical travel arrangements, including hotel stay, coordinated the appointments and surgery date and times with the doctor’s office and surgery facility’s staff. Emily was impressed at how friendly the entire staff was from the front desk to the medical team. “They explained everything. They know what they are doing!” She was equally as impressed with her hotel stay, going on to explain that she didn’t have to worry about a thing. “Everything was taken care of for me.” Emily becomes emotional just talking about her experience. She would think to herself that there’s no way another company could take care of somebody else like this, with so much caring and thought. “What most impressed me is that Hostcare really cares about the patient and offered me an option to see the best doctor I’ve ever met.”
Her recovery went smoothly and life after surgery has been pain free for her. She even took a trip to visit Egypt, Japan, and Korea. “I walked and walked on my trip without pain.” She added, “Even my co-workers say to me, ‘Emily, you’re walking straight!’” She is so grateful to Hostcare Resources for this option, but most importantly, for the care and thoughtfulness that was shown throughout the entire process.
Emily saw various doctors, until she was finally referred to an Orthopedic doctor by her family physician who ordered an MRI. The MRI results revealed that she needed surgery. “I did not feel comfortable with this doctor,” Emily states, and that’s when she received a call from Hostcare Resources explaining the medical travel option offered through her employer’s self- funded insurance plan. “Hostcare Resources called me and explained how everything works and I kept asking, ‘are you sure?’ It was just too good to be true.” Hostcare began coordinating her appointments with the surgeon and the facility for an added option. She was immediately impressed and comfortable with the surgeon and his recommendation for a spine surgery.
Hostcare arranged all the medical travel arrangements, including hotel stay, coordinated the appointments and surgery date and times with the doctor’s office and surgery facility’s staff. Emily was impressed at how friendly the entire staff was from the front desk to the medical team. “They explained everything. They know what they are doing!” She was equally as impressed with her hotel stay, going on to explain that she didn’t have to worry about a thing. “Everything was taken care of for me.” Emily becomes emotional just talking about her experience. She would think to herself that there’s no way another company could take care of somebody else like this, with so much caring and thought. “What most impressed me is that Hostcare really cares about the patient and offered me an option to see the best doctor I’ve ever met.”
Her recovery went smoothly and life after surgery has been pain free for her. She even took a trip to visit Egypt, Japan, and Korea. “I walked and walked on my trip without pain.” She added, “Even my co-workers say to me, ‘Emily, you’re walking straight!’” She is so grateful to Hostcare Resources for this option, but most importantly, for the care and thoughtfulness that was shown throughout the entire process.
